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Seasonal Tasting Room Runner

Location: Geyserville, California

Francis Ford Coppola Winery seeks energetic and enthusiastic candidates for seasonal, part-time positions in our Tasting Room. The primary function of the Tasting Room Runner is to support the Tasting Room Associates with the sales of wine and non-wine merchandise, enhance Francis Ford Coppola Winery’s company image and provide exceptional customer service.

 
Essential Duties and Responsibilities 

Tasting Room Support:

  • Create a memorable experience for all guests who enter the property through a high standard of customer service.
  • Stock wine, glassware and other tasting room tools.
  • Assist Tasting Room Associates with order fulfillment.
  • Occasionally assist guests out to their vehicle with purchases.
  • Work as a team with other associates to reach daily and monthly sales targets.
  • Set up and break down of glasses and wine for various tours on a daily basis
  • Buffing glassware, stocking wines and assisting sales staff with order fulfillment.
  • Greeting guests, informing them of our tasting options and assist with non-wine product sales.

Job Requirements

Education/Experience:

  • One to two years of retail, customer service or tasting room experience and/or training; or equivalent combination of education and experience preferred.

Knowledge, Skills & Abilities:  

  • Customer Service focused with a sincere desire to create a memorable guest experience.
  • Warm, personable demeanor.
  • Flexible and a team player.
  • Self-motivated and professional with the ability to multi-task.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to speak effectively before groups of customers or employees.
  • Excellent communication skills.
  • Highly organized, accurate and detail oriented.
  • Wine knowledge and/or passion for wine.
  • Ability to maintain a positive work atmosphere by communicating effectively with clients, management, peers, and subordinates.
  • Computer proficiency in Lotus Suite, basic database management, MS Office, (Word, Excel), Internet, RMS.
  • Weekends, Holidays and some evenings required.

Other:

  • Must be 16 years or older.
  • TIPS certified or certification within 90 days of employment.
  • CA Food Handlers Certification required.

 

Posted: October 02, 2019

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