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Seasonal Rustic Server

Location: Geyserville, California

Job Summary:  The Rustic Server is responsible for providing exceptional service to our guests. This individual must be able to work well under pressure, uphold professional standards of excellence and set and example to all other employees at all times.


Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Essential Duties and Responsibilities: 


Server: (100%)

  • Check in with the Manager / Supervisor at the start of each shift
  • Anticipate business levels for each shift
  • Always have higher expectations for service levels
  • Promote the Restaurants
  • Up selling of products including Coppola Wines
  • Attend line ups and be aware of other promotions and events that are going on at the Winery
  • Be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your manager / supervisor immediately.
  • Set the example of excellence in standards to other staff at all times
  • Keep all areas clean and tidy – re Health and Safety Standards
  • Report all issues to the Manager / Supervisor
  • Trained to work all Front of House operations of Food and Beverage at the Winery
  • New products are researched that will maximize guest satisfaction when at the winery
  • Dressed appropriately for their shift in accordance to Uniform Standards
  • Have the required tools to do their job for that day, such as order pad, pen and wine-key.
  • The Restaurant Operation is ready appropriate for the business levels of that day
  • Check in with the Manager / Supervisor at the end of your shift
  • Completed paperwork correctly after the end of every shift
  • Ensure that all duties are carried out before the end of shift
  • Ensure that the Department areas are left clean and presentable at the end of each shift.
  • Know what Rustic Large Parties are happening in the coming month and know the required service for each event
  • Communicate all essential operation information to your service personnel
  • Lunch Breaks are conformed to according to company guidelines
  • Assist fellow team members out with additional job duties as business dictates and is required.
  • Always be looking at ways to improve service, streamline the efficiency and maximize revenue possibilities every day

Job Requirements:


Education/Experience: Minimum 2 Years serving experience.  High School diploma or GED (General Education Diploma), Fluent in English.


Skills: Excellent Communication Skills, Ability to work in high paced work environment, Ability to Multi Task, Ability to focus for an entire shift, trouble shooting and prioritizing skills.


Knowledge:  Comparable restaurant service background and experience.


Physical: Ability to stand and operate equipment in excess of seven (7) hours a day. Able to lift and carry up to 50 lbs. Ability to work in high temperatures.


Other: Must be 21. Required to be a certified safe food handler.

Seasonal Position – April through October

Must be able to work weekends and holidays

Shift requirements: Open


Physical Demands:


N (Not Applicable) - Activity is not applicable to this occupation

O (Occasionally) - Occupation requires this activity up to 33% of the time (0-2.5+hrs/day)

F (Frequently) - Occupation requires this activity from 33% - 66% of the time (2.5-5.5+ hrs/day)

C(Constantly) - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


Stand – C, Walk – C, Sit – O, Handling/Fingering – F, Reaching Outward – C, Reaching Above Shoulder – F, Climb – O, Crawl – O, Squat or Kneel – F, Bend – F, Working at the computer - N



10 lbs or Less, C

11 – 20 lbs, C

21 – 50 lbs, O

51 – 100 lbs, N

Over 100 lbs, N



12 lbs or Less, C

13-25 lbs, C

26-40 lbs, O

41-100 lbs, N


Other Physical Requirements

Vision (Near, Distance)

Sense of Sound (i.e. Machinery/tractor sounds)

Sense of Touch

Ability to wear Personal Protective Equipment (PPE) (Steel toe boots, safety glasses)


Work Environment:


Other: (Includes licenses, certificates, age, etc.)


Safety Statement

All employees shall follow safe practices according to the Injury and Illness Prevention Policy (IIPP), render every possible aid to safe operations, and report all unsafe conditions or practices immediately to any management employee or Human Resources.

The above information is representative of the work performed in this position, however it is not all-inclusive.  The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential duties and responsibilities.

Posted: June 03, 2019

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